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August 14, 2026 at 3:55 am

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REVENUE COORDINATOR

State of Arkansas · Bentonville, AR · via Arkansas Career – Arkansas.gov

2 days ago

Full-time

No Degree Mentioned

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Job highlights

Identified by Google from the original job post

Qualifications

• Ability to explain technical or regulatory information in a way that is easy for the public to understand
• Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series
• Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs
• OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE
• Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference
• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment

Benefits

• Anticipated Starting Salary: $47,397
• Pay Grade: SGS05
• Salary Range: $47,397 – $70,148

Responsibilities

• The Revenue Coordinator is a skilled administrative position responsible for performing advanced tax processing, customer service, and revenue-related duties
• ]This role handles more complex transactions, resolves escalated taxpayer issues, and may serve as a resource or informal lead for less experienced staff
• Review, verify, and process moderately complex tax forms, applications, registrations, and payments across multiple revenue programs (e.g., income tax, sales/use tax, motor vehicle)
• Reconcile taxpayer accounts, investigate discrepancies, and initiate corrective actions as needed
• Respond to escalated inquiries from the public, providing guidance on tax laws, forms, deadlines, and account statuses
• Assist customers in-person, over the phone, and via written communication in a clear and courteous manner
• Enter, update, and maintain accurate taxpayer information in agency databases and electronic filing systems
• Prepare and balance daily financial transactions, including cash, checks, and electronic payments
• Identify potential issues of non-compliance or fraud and refer cases appropriately for further review
• Support training and onboarding of new staff or temporary workers by providing guidance on systems and procedures
• Assist with audits, quality control checks, and documentation requests from internal reviewers or external agencies
• Ensures high levels of accuracy in all data entry, recordkeeping, and processing activities
• Investigates discrepancies or unusual tax account activity and applies logic to resolve issues within policy guidelines
• Willing to assist coworkers and contribute to a positive team environment, including mentoring less experienced staff

Job description

Position Number: 22108968
County: Benton
Posting End Date: 8/19/2026
Anticipated Starting Salary: $47,397
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The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
Position Information

Job Series: Revenue Programs

Classif…

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